General Inquiries
- Our offices are open Monday thru Friday, 8:30 AM to 5:30 PM Eastern Standard Time.
- Yes. Our ISO certificate plus RoHS and REACH compliance statements can be viewed on our Quality Management page on this website. You can download a copy of our ISO multi-site certificate here.
- A copy of the LAPP Group NA terms & conditions of sales can be downloaded here.
- The LAPP Group NA warranty statement can be found here.
- A copy of the LAPP Group NA standard return policy can be downloaded here.
- You can call our toll free number 800-774-3539 and speak to one of our customer service representatives.
- You can call our toll free number 800-774-3539 and speak to one of our customer service representatives.
- LAPP's minimum order is $250.00.
- LAPP accept's the following major credit cards via the eshop - Visa, MasterCard & American Express.
Order processing and shipment times may vary. Please contact your customer service representative for the timing of your specific order at: 800-774-3539.
- Sample can be requested online. Simply fill out the electronic form by indicating the part # you would like to obtain a sample for. Please note that conduit and hook-up wire are not available as samples. Contact
- NEW DEALER LOCATOR COMING SOON To find out if LAPP has an Authorized Dealer in your area, please contact customer service at 800-774-3539 or Contact us
- LAPP offers many options for freight and shipping routing including Federal Express, UPS and numerous truck and airfreight lines. Please call our customer service team at 800-774-3539 for specific shipping instructions.